Last updated: August 2026
We are committed to delivering your orders safely and promptly. Please read our delivery policy to understand how we handle shipments.
We deliver to all countries listed in our checkout form. Delivery fees vary by country and are displayed at checkout before you confirm your order.
Delivery times are estimates and may vary due to local conditions, public holidays, or high-demand periods.
Once your order is dispatched, you will receive a notification with tracking information. You can also view your order status from your customer dashboard.
If a delivery attempt is unsuccessful, our team will contact you to reschedule. After 3 unsuccessful attempts, the order may be returned and a restocking fee may apply.
For delivery-related queries, please reach us at info@roze-valley.com.
